Your order will arrive in 15-20 days.

You can find all the details about our return policy here.

Absolutely, you can request an exchange! Please contact us at info@arcusparis.com

We primarily ship within Europe but also offer shipping to the USA, UAE, Australia, and New Zealand. 

Please note that shipments to non-EU countries may be subject to customs fees or import taxes, which are the responsibility of the buyer. ARCUS does not cover these charges. 

You can see the list of countries we ship to here.

We use UPS for shipping, and you have two options:

• UPS Standard Shipping - No Signature: This option allows your package to be delivered without a signature. It's convenient if you’re okay with the package being left at your door, with a neighbor, or with a guardian. Just note that we aren't responsible for the package once it's delivered.

• UPS Standard Shipping - Signature Required: This option ensures that your package is received by you or someone you trust, as a signature will be required upon delivery.

Treat your ARCUS sunglasses like any other pair, but keep in mind that the piercings are handcrafted. These piercings, originally meant for face and body, might move slightly. Though they are glued securely, it's best to handle them gently and avoid vigorous shaking.

At the moment, we don't offer extra piercings for purchase separately.

While we appreciate your creativity, we currently do not offer the option to customize Arcus styles with external frames. However, we have a wide range of designs that we hope you'll love just as much.

Since each pair is made to order, we can accommodate cancellations or modifications within 24 hours of placing the order. After that, we cannot guarantee changes, but we will do our best to assist you.

We accept payments via major credit cards (Visa, MasterCard) and PayPal.

Yes, our designs are versatile and can be worn by anyone. We offer a range of styles to suit different preferences.

If your sunglasses need repair, please contact us at info@arcusparis.com.

ARCUS sunglasses are unique because of our hand-pierced designs and personalized made-to-order approach, ensuring each pair is crafted with care and precision to meet your specific preferences.